![]() ![]() It links operational management to strategic management, enabling individuals, teams, and communities to achieve superior performance by strengthening and supporting intellectual capital assets and their efficient use to deliver added value. Knowledge-based organizations, through the KM processes and practices they adopt, integrate KM into information systems and business processes at a higher level. ĭespite the increasing emphasis placed on KM in the business sector, and the increasing amounts of literature dedicated to studying the particularities of this process (including its impact on different organizational outcomes), for the healthcare sector and health organizations, as stated by Van Beveren, few studies have investigated the specific aspects of KM and suggested outcomes that should be considered. In addition to the theoretical approaches, only a few descriptive qualitative case studies and systematic reviews of existing studies have been published, whereas quantitative research is almost nonexistent.
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