If you can’t see the subscription in your account at all, it usually means your license has been revoked by the license manager. You can then either renew it yourself (if you are the one who made the initial purchase) or contact your license manager, subscription owner or reseller to handle that for you. Go to the Subscriptions tab in your account on to see whether your subscription has expired or not. To regain full access to the premium features of Office Timeline Online, try the solutions below: Usually, this happens either because your subscription has expired or because your license manager has revoked your license (usage rights). If you’re encountering the symptoms described above, it typically means that your account has reverted to Free Edition and you are authorized to access the tool’s features only within the Free User limitations. You cannot download more than 10 rows of data as PowerPoint slides, either, and you are prompted with “ Upgrade” messages when trying to refresh imported data. You know you have a paid Office Timeline Online license, but when you log in to the web app, you find out that your timelines that exceed 10 items are no longer editable.
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